FAQ

In the past, porcelain dressed its splendor and elegance in color, line and pattern. Heinrich Wang instead uses light and shadow, structure, layering and spirit to create a confident, modern beauty. He brings an intellectual strength to porcelain's once soft and gentle imagery — an innovation that reaches to the core.

This change took NewChi Porcelain many years of development, because porcelain clay shrinks and softens at high temperature; every NewChi piece is a challenge of craft. NewChi Porcelain wants porcelain to stand up and speak for itself in an entirely new way. Through Heinrich Wang's distinctive design and production techniques, beauty is no longer limited to simple cylinders or surface color.

Before the seventeenth century, white porcelain dazzled the royal courts of Europe and was called "white gold"; it took them sixty years to uncover how it was made. Today, with exceptional craftsmanship, NewChi Porcelain frees porcelain from the formal constraints of centuries, reviving the glorious history of "white gold" and leaving the mark of our time. Laozi said, "The purest white seems sullied." Following this open, humble philosophy of life, and through crisp, confident forms, "clarity" becomes not only a color but an attitude and a culture. It is spotless and serene — a state of lightness and dignity — and the lively, contemporary beauty of its clean forms is where NewChi Porcelain hopes happiness and joy begin.

Porcelain is a proud part of Chinese cultural heritage, and it once dominated the world economy for six centuries. But at some point, it has become the largest outsourcing factory and consumer market for porcelain.

Mr. Wang hopes to inject vitality into this long-standing traditional industry with the spirit of "not only the best, but also unique" based on his experience in glassmaking. He aims to revive the golden age of porcelain with innovative creativity and craftsmanship that keep up with the times.
In addition, porcelain is the most familiar and accessible material in our daily lives. Wang hopes to elevate culture and taste in life through innovation.

Porcelain cannot be fully repaired, there are professional repair techniques available in the market, but there will still be traces left. Heinrich Wang once wrote an article "Supreme Virtue of Fragility " describing why he chose to use fragile materials such as glass and porcelain for his creations. Heinrich Wang mentioned that because they are easy to break, it slows down people's pace while interacting with these types of median.

Slowing down allows us to appreciate and savor the beauty of live. And this sense of appreciation gradually extends to the treatment of the people, things, and environment around us.

The "Kintsugi repair" course is a traditional technique that uses lacquer to repair damaged or broken objects (including porcelain). NewChi periodically offers this course, inviting NewChi members to experience the joy of handcrafting and cherishing their possessions. If you are interested, please email b2b2@new-chi.com for inquiries.

Our online store focuses on small and medium-sized pieces and everyday vessels. Many more works can be seen at the NewChi Porcelain Howard Plaza Gallery (inside the Howard Plaza Hotel Taipei, No. 160, Sec. 3, Ren'ai Rd., Da'an Dist., Taipei), and you are welcome to visit. If the piece you are looking for is not online, please email info@new-chi.com and we will help you find it.

Design-wise, the stability of our works is always taken into consideration. However, just to be safe, when positioning the work, we recommend customers to usemouting putty to secure it.

Our products are not suitable for use in a dishwasher. Due to their unique shape, we recommend washing them by hand.

Wash pieces soon after use, as dried stains are harder to remove.

Avoid scouring pads and abrasive cleaners.
A soft brush or sponge is recommended.

Wash separately from metal cutlery and cookware to avoid scratching the glaze.

When storing, place paper towels or other padding between pieces to prevent scratches.

For more information, click here.

Welcome to the NewChi Porcelain Howard Plaza Gallery, inside the Howard Plaza Hotel Taipei. It is an intimate space, and individuals or small groups of friends are welcome at any time. For group visits, please email b2b2@new-chi.com with the number of people and your preferred time, and we will arrange a suitable visit.

Yes. Our online store currently ships directly to the following regions, with shipping calculated automatically at checkout:

・Hong Kong, Macau, Japan, South Korea, Thailand and Indonesia: NT$1,500 for orders under NT$20,000; free shipping on orders over NT$20,000.

・Mainland China: shipping calculated by parcel weight.

・United States and Canada: shipping calculated by parcel volume.

For other countries or regions, please email info@new-chi.com and we will arrange delivery for you.